PMO Transformation

Can PMO be an agent of change tranforming
your IT into a strategic powerhouse?

Change the future by creating it

The changes outlined here are simple yet transformative. They don’t require a big budget or a top consulting firm—just a focus on driving real, impactful change.

This is the sign you've been looking for neon signage
This is the sign you've been looking for neon signage

C-Level is accountable for the "non-negotiables", and to set strict Management goals for the "fundamentals".

Project Management Culture

Walking back old Project Management concepts to a no-nonsense practice

person holding purple and white card
person holding purple and white card

Non-Negotiables

• Do not underestimate resistance to change.

• Building trust over building controls.

• Goals that inspire and build a better future.

• No-nonsense mindset.
• Optimization over quick win

Fundamentals

• Centralized, transparent information.

• Work in progress (WIP) in tune with resources capacity.

• Lean processes that address root issues, not symptoms.

• Thoughtful risk management—trust is key.

• Solutions come from within.
• Vendor management is still Project Management

Benefits

• Value delivery.

• Predictability.

• Customer satisfaction.

• Innovation.

Management layers

Managerial trends are evolving quickly and older organizations face a culture shock

woman placing sticky notes on wall
woman placing sticky notes on wall

Non-Negotiables

• Do not underestimate resistance to change.
• Less is better

• Servant leadership

• Communication has no hierarchy

Fundamentals

• Decisions decentralization.

• Independent, trusted and cross-functional teams.

• Empower the one doing the work

• Information transparency

• Innovation championing

Benefits

• Innovation

• collaboration

• Adaptability

• Experience based decisions

Digital Transformation

Consider your internal users as your customers

Non-Negotiables

• Do not underestimate resistance to change.
• Lean Standard processes only
• Citizen development enablement (Tool)

• Integrated workflows and tools

• UX matters more than functionalities

Fundamentals
• Replacement of written procedures with digital process
• Lean and uninterrupted digital process for the Delivery Teams
• Legacy doesn’t matter but people’s experience does
• Drive efficiencies with automation, data propagation and AI support
• Ad-hoc analysis never to turn into permanent processes
• DevOps and CI/CD pipeline as a standard

Benefits
• Measurable efficiency
• Low to no onboarding needed
• Adaptable process that once fixed won’t let the same issue happen again

Domino's Pizza Tracker is a great example of process digitalization that is used internally and externally to track and manage a process. It provides Transparency, Convenience and Engagement.
By integrating technology into its operations, Domino’s has set a standard for customer service in the food delivery industry

Agile Transformation

Agility is not just a methodology, it is a behavior allowing for constant adaptability

Non-Negotiables

• Do not underestimate resistance to change
• Trust that progressive work bundles is more efficient than sequential phases
• No plan survives first contact with the customer
• Every project or process can be agile
• Internal and 3rd party can work together as a team
• Resources can be remote

Fundamentals

• Scrum & Kanban training for all resources including executives
• Mandatory coaching from idea inception
• Dedicated and cross-functional teams
• Dedicated product owners enabled to make decisions

Benefits
• Work is focused on highest value
• Early and frequent delivery
• High level of collaboration and innovation
• High adaptability to changing market conditions

Artificial Intelligence Transformation

AI will not replace you but the one using AI will

a cell phone sitting on top of a laptop computer
a cell phone sitting on top of a laptop computer

Non-Negotiables

• Do not underestimate resistance to change.
• AI is a tool that empowers core teams, not replace them.
• AI levels the field by lowering technical and complexity barriers.
• Constant innovation is the new normal.

Fundamentals
• AI training and practice mandatory for all resources.
• Agility is critical to handle innovation acceleration.
• Re-assessments of the 3rd party contracts.
• Trust AI with non value added activities

Benefits
• Massive efficiency gains.
• Brake former technical or complexity barriers
• Improves job satisfaction by recentering on innovative and creative tasks

Telecommute Transformation

Do you want the best resources in a 30 miles radius or the bests in the world?

a view of the earth from space
a view of the earth from space

Non-Negotiables

• Do not underestimate resistance to change.
• If well managed, Telecommute is more efficient.
• Address the real issues like goals & performance management
• Set standards of communication

Fundamentals

• Modify recruitment techniques and scope
• Clear and Intelligent policy - eg: 4 days a month is better than 1 day a week
• Train on telecommute techniques
• Encourage brave performance management
• Standardize Goals management (OKR/KPIs)
• Leverage AI and Digitalization technologies

Benefits

• Exponentially larger recruiting pool
• Everyone has a voice
• Measurable efficiency gains
• Work/Life balance improves productivity, engagement and retention

Millenials and Gen-Z Transition

Bhru!

group of people sitting on bench near trees duting daytime
group of people sitting on bench near trees duting daytime

Non-Negotiables

• Do not underestimate resistance to change.
• Old managerial rules don't apply.
• Take advantage of unprecedented adaptability.
• Take advantage of unprecedented mobility.

Fundamentals
• Job security and 9 to 5 do not apply anymore.
• Instant communication and mobile first.
• Early adopters that can foster innovation
• Short attention span means things have to evolve quickly
• Meaningful goals are critical

Benefits
• Untapped talent.
• High adaptability,
• Source of Innovation